Blue Mountain Community College

 Business and Management
 Human Resources

Intended Program Outcomes:

This two-year program will prepare the student to either transfer to an Oregon University System institutions on a course-by-course basis, or be effective in a career as manager in the hospitality and tourism industries by having the requisite knowledge in the following areas:

• Identify, understand and apply market appropriate professional guest service standards to deliver competitive guest experiences to diverse cultural groups.
• Identify specific hospitality industry functions and their required procedures and legal techniques.
• Identify techniques for successfully managing human resources and human relations in business.
• Analyze financial statements, isolate potential problems, and identify appropriate corrective action to control and manage the critical revenue and cost centers.
• Demonstrate the ability to solve mathematical problems commonly encountered in hospitality related business setting.
• Utilize the technical/computer skills for keeping business records and preparing financial statements.
• Develop skills for human relations activities for day-to-day business operations.
• Write effective routine, routing, and persuasive styles of written communication.
• Employ effective verbal communications in a variety of settings.
• Develop skills for social/professional aspects of conducting business with individuals and groups.
• Prepare marketing and presentation documents for marketing of business.

Prepare general documents related to career searches and job applications. Students who complete this type of degree can have a competitive advantage in applying for management positions.  In addition, the prospect for students to gain the confidence and necessary business skills to develop tourism/hospitality entrepreneurship opportunities is enhanced. For students also interested in an AAOT degree, see the information on general electives below. Program requirements are subject to change. Please consult with an advisor.  At least 92 credit hours of course work must be satisfactorily completed in order to receive this degree.