Office Assistant Certificate
Business and Management
Intended Program Outcomes:
This one-year certificate program is designed to provide specialized training and skills for work as an office assistant. Emphasis is placed on the study of general office skills including practical experience on current equipment and software. The course work lays the foundation for a two-year Associate of Applied Science degree program for those students who want to continue their education.
- Use current and emerging work processing technologies to produce documents.
- Meet or exceed the current speed and accuracy requirements for typing and 10-key operation in the industry.
- Model effective customer service interactions.
- Perform the general office procedures of filing, equipment operation, mail distribution, phone calls, and tasks requiring basic math calculations.
At least 45 credit hours of course work must be satisfactorily completed in order to receive this certificate.
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CREDITS
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| BA101 Introduction to Business |
4
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| BA104 Business Math * |
4
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| BA110X Business Computer Applications-MS Excel |
3
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| BA131 Introduction to Business Computing |
4
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| BA284 Pre-Employment Seminar |
1
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| BA285 Human Relations in Business |
3
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| BT116 Office Procedures |
3
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| BT121 Keyboarding |
3
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| BT122 Keyboarding |
3
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| BT123 keyboarding |
3
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| BT140 Business Document Editing |
3
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| BT220 Calculating Machines |
3
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| BT225 Machine Transcription |
3
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| SP100 Human Communications |
3
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| OR SP111 Fundamentals of Speech |
3
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* BA104 Business Mathematics may be replaced with MTH95 or higher.
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